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Frequently Asked Questions
Who is FIG?
Finch Investment Group, LLC, FIG Capital Investments, LLC, and their associated entities (collectively, "FIG") specialize in the purchase, servicing, and collection of delinquent tax liens. FIG has helped fund budget shortfalls for more than 300 cities, towns, and counties across the country.
FIG purchases delinquent outstanding tax and other municipal obligations from local government authorities, helping governments efficiently and effectively maximize collected tax revenue needed to fund local schools, libraries, fire departments, police stations, and other essential services.
To find out more, please call us toll-free at 844-PAY-LIEN (844-729-5436), or email us at payoff@figtaxes.com.
What is a tax lien?
Tax liens, variously known as tax executions, certificates of purchase, and tax lien sale certificates, are instruments offered for sale by local county and municipal governments as a method of recovering property tax dollars deemed delinquent due to the property owner's failure to satisfy the debt.
Tax liens help local and state governments finance services such as fire and police safety, infrastructure needs, and school district and library funding when budgets fall short due to property taxes that haven’t been paid.
Tax liens also help protect property owners’ rights by providing them with a “safety net” if they are struggling to pay their property taxes, giving them a chance to pay off the liens before a foreclosure happens.
Why do I have to work directly with FIG in order to pay off my delinquent tax lien?
Your local taxing jurisdiction assigned your delinquent tax lien to FIG. As the lawful lienholder, FIG is now authorized to collect upon these delinquent obligations.
I received a letter in the mail from FIG, what do I do next?
Your next step is to request lien payoff balances using the payoff request form located here: Payoff Request - or you can reach out by toll-free phone at 844-PAY-LIEN (844-729-5436), or email at payoff@figtaxes.com.
How do I pay off my delinquent tax lien?
Please click here: Payment – in order to submit payment for your unpaid delinquent tax lien.
Does FIG accept payment plans or partial payment arrangements?
To discuss your options, please call us toll-free at 844-PAY-LIEN (844-729-5436) or email us at payoff@figtaxes.com.
Can I negotiate my tax lien payoff amount at a discount?
No, FIG is not able to satisfy or redeem any delinquent tax lien fully unless full payment has been received including principal face amount, accrued interest, penalty, and any other associated costs and fees.
What happens after I pay off my delinquent tax lien?
If you have submitted payment for your delinquent tax lien, FIG will be waiting for your payment to post and clear against your account. Upon funds clearing, FIG will subsequently send you a payoff receipt via email, mail, or fax (whichever you specify).
The final step (if applicable) is for FIG to then file the necessary legal papers to release and satisfy the tax lien with your particular municipal authority. The process generally takes 30-60 days once funds clear.
What if I wasn't notified of my property taxes being due or becoming delinquent?
If you are not being notified properly or seem to be having trouble updating your records at your taxing jurisdiction, please call us toll-free at 844-PAY-LIEN (844-729-5436), and we would be happy to assist you.
I believe there has been an error regarding my taxes, what can I do?
If you believe your taxes have been issued in error, please contact your taxing authority directly. Unfortunately, FIG is only a third-party and cannot reverse any errors that might have been made by your taxing authority.
How do I contact FIG?
Email - payoff@figtaxes.com
Call - 844-PAY-LIEN (844-729-5436)
Additional Questions or Comments?
If you have additional questions or comments, please feel free to fill out the form below and we will respond to you within 24-48 hours of inquiry. Thank you for visiting our website and we look forward to assisting you in fulfilling your responsibility as a taxpayer.
***Pursuant to the Fair Debt Collection Practices Act, you are advised that this correspondence may be considered an attempt to collect a debt. Any information obtained may be used for that purpose. NMLS# 1842445
You also understand that email is not a secure means of communication. If you send us an email or request that we contact you by email, you understand and acknowledge that another person might be able to access the email and learn information about your debt.